Have you come across terms called RPA, Workflow automation and AI. In this era where businesses are transforming from Business process outsourcing to Digital Process Management which presents new opportunities to reduce cost, staffing and delivering improved performance. Robotic process automation (RPA) has played a key role in this transformation.
Overview Digitization is leveraging the digital information technologies and platforms to replicate non-digital processes with digital processes, evaluating the current operating strategies, then reimagining and re-engineering them in a way such that value is created and efficiency is attained in both providing services to clients and handling the business. As